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Our thoughts about all things related to strategic education programs.

How to Build a Customer Education Program in 90 Days with a Minimum Viable Academy
Customer Education, EdTech Vicky Kennedy Customer Education, EdTech Vicky Kennedy

How to Build a Customer Education Program in 90 Days with a Minimum Viable Academy

Too many customer education programs stall before they ever launch waiting for the perfect platform, flawless content, and complete stakeholder buy-in. A Minimum Viable Academy (MVA) changes that. By focusing on high-impact objectives and launching in just 90 days, you can prove value quickly, reduce onboarding time, and build momentum with your customer education program without a massive budget. This blog shows you exactly how to scope, build, and launch an MVA that delivers measurable results fast.

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Are you Ready for an LMS?
Customer Education, EdTech Vicky Kennedy Customer Education, EdTech Vicky Kennedy

Are you Ready for an LMS?

Is your company ready for a learning platform? Before diving into this significant investment, consider these crucial steps to ensure you're maximizing the potential of a learning platform. From crafting a program strategy to honing in on audience segments and personas, this checklist will guide you through the essential preparations needed for a successful LMS implementation. Don't get lost in the features; get prepared with a strategic approach!

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How to train your customers and partners using adaptive learning experiences
Customer Education, Product Training, EdTech Vicky Kennedy Customer Education, Product Training, EdTech Vicky Kennedy

How to train your customers and partners using adaptive learning experiences

Personalized learning is an effective approach to tailoring learning experiences to the level and abilities of each of your learners. It has powerful implications for large-scale enterprise learning programs like customer academies, partner training, and product education. Yet, it’s underutilized in these areas. This article dives into the requirements necessary to make adaptive learning technology work for you, including tips on leveraging frameworks for adaptable content structure.

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