Learn with Us

Upcoming Workshop

December 11, 1p ET - 4p ET  $199

Design a Winning Customer Education Strategy for 2026

Turn your scattered training efforts into a focused, revenue-driving education strategy. In this 3-hour working session, you’ll use the Echtus Seven Dimensions of Customer Education Strategy to assess where your current programs stand, identify gaps, and design a clear roadmap for 2026.

You’ll walk away with:

• A simple heatmap of your program’s strengths and weaknesses

• A draft 2026 program plan aligned to your top business goals

• Defined audiences, delivery approaches, and measurement priorities

• An action plan you can take back to your team
  

This workshop is ideal for customer education, CX, CS, enablement, and marketing leaders who want their education programs to be strategic, measurable, and impossible to cut from next year’s budget.

What others have said about our courses:

”Vicky's CEd Strategy Course is chock full of practical takeaways. I was able to apply learnings each week that had positive impacts on my own customer-facing program but more importantly, Vicky does an excellent job of tying each piece of practical wisdom together in a way that truly amplifies the power of a unified education strategy. Whether you are leading a learning function or just want to learn more about how powerful education can be for your organization, you would benefit greatly from this content.” ~ Jessica Cellitti, Ph.D

”Vicky, your course was simply fantastic! In just 6 hours, I gained invaluable insights thanks to your clear and customized explanations. Your teaching style made complex topics easy to grasp, and the entire experience was incredibly enjoyable. I can't recommend this course highly enough—it's a must for anyone looking to deepen their understanding in this area. Thank you for such an amazing learning journey!” ~ DCKAP team